
	Auxiliary Services Customer Satisfaction Survey

1. Are you familiar with the Auxiliary Services website, www.pvamu.edu/auxiliary?

Yes

2. How often do you use your Panther Card?

Daily

3-6 times a week

1-2 times a week

Less than once week

Almost never

3. How do you use your Panther Card? (Check all that apply.)

Photo ID

Meal Plan

Parking access

Panther Card account purchases (Bookstore, Laundry, etc.)

Other – please specify:

4. How often do you typically use these Dining Services?

5. Please rate your satisfaction with the following characteristics of Dining Services:

	Very Dissatisfied	Somewhat Dissatisfied	Neither Satisfied nor Dissatisfied	Somewhat Satisfied	Very Satisfied
Professionalism of Staff
Level of customer service you received
Holidays and special meals
Maintenance and upkeep of facilities
Food quality
Variety of items offered
Prices of menu items
Speed of service
Ambiance
Operating hours
Overall satisfaction with Dining Services

6. We would appreciate any additional comments you have regarding the Panther Card.

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