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Prairie View A&M University

CAMPUS MAIL AND SWITCHBOARD OPERATIONS

CUSTOMER SATISFACTION SURVEY


Date
Are you familiar with the Campus Mail Center & Switchboard Operations website? http://www.pvamu.edu/campusmail
 
If yes, was the information provided helpful?
Does your Mail Carrier pickup/ delivery your mail twice daily?
Is your carrier Polite/Courteous?
Rate our overall service to your department
( 5 = Excellent )
Refer to your last experience, was the switchboard operator Polite?
Did he/she handle your call in a satisfactory manner?
If you are a student, how was your last visit to check the status of your mail?
( 5 = Excellent )
Were you able to receive your mail in a timely manner?
Was the person assisting you Polite/Courteous?
Please list items or subjects you think will be helpful to customers such as you.
Additional Comments/Changes you would like to recommend…
Department Name (Optional)
This information is optional but must be provided if you want a response to a particular concern or need.
Ext
If you would like to comment on an employee going above their normal duty to assist your area, please make your remarks below: